Shipping

Shipping Policy

Reliable delivery for fencing equipment, from our facility to your training room, club or competition.
At a glance

Built around getting your gear there.

Shipping options and delivery times may vary by destination, order size, product availability and carrier service.

01

Order processing

Orders are prepared after payment and order details have been confirmed.

02

U.S. shipping

Domestic shipping options and rates are displayed at checkout.

03

International

International delivery is available where carrier service is offered.

04

Tracking

Tracking information is provided when a trackable service is used.

Where we ship

Domestic and international delivery.

Shipping charges and delivery options are calculated according to destination, order characteristics and available carrier services.

01 United States

U.S. Domestic Shipping

Orders shipping within the United States are fulfilled using the available shipping services shown at checkout.

01
Processing

Orders are prepared after payment and order details have been confirmed.

02
Shipping options

Available services and rates are displayed during checkout based on your delivery address.

03
Tracking

Tracking information is provided when a trackable carrier service is used.

04
Delivery

Carrier delivery estimates are estimates and may be affected by weather, carrier delays or other circumstances.

02 Worldwide

International Shipping

We ship internationally where carrier service is available. International orders may be subject to customs clearance and destination-country requirements.

01
Shipping charges

International shipping charges are shown at checkout when available for the destination.

02
Customs clearance

International shipments may be inspected, delayed or assessed by customs authorities.

03
Delivery times

International delivery times vary by destination, carrier, customs processing and local delivery conditions.

04
Customer responsibility

The customer is responsible for complying with import requirements applicable to the destination.

!
Duties & taxes are not included

International shipping charges do not include customs duties, import taxes, brokerage charges or other fees imposed by the destination country unless expressly stated at checkout.

From order to delivery

What happens after you order.

We process orders according to product availability, payment confirmation and the shipping service selected at checkout.

01

Order received

Your order is received and payment details are reviewed.

02

Order preparation

Our team prepares the available items for shipment.

03

Carrier handoff

Once the package is handed to the carrier, tracking information may become available.

04

Delivery

The carrier delivers the package to the address provided at checkout.

Rates & services

Shipping options at checkout.

Available shipping services and charges are presented during checkout based on the destination and order.

05 United States

Standard Shipping

Available domestic service and rate are shown at checkout.

Carrier delivery estimates may vary.
06 United States

Express Shipping

Express services may be available for eligible destinations.

Availability depends on the destination and order.
07 International

International Shipping

International service and charges are shown at checkout when available.

Duties and taxes are not included unless expressly stated.
Please note

A few things worth knowing.

08

Accurate shipping address

Please verify your delivery address before placing your order. Address changes may not be possible after an order has shipped.

09

Carrier delays

Delivery estimates are not guarantees and may be affected by weather, operational delays or other carrier circumstances.

10

Customs

International shipments may be delayed by customs authorities and may be subject to additional destination-country charges.

11

PO boxes

Some products and carrier services may not be eligible for delivery to PO boxes.

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Delivery refusal

If a shipment is refused or abandoned.

If a customer refuses delivery, declines a shipment, or otherwise causes a package to be returned after it has shipped, the customer may be responsible for the return shipping fee and any applicable duties, taxes, customs charges, brokerage fees or other charges assessed in connection with the shipment or its return. These amounts may be deducted from any eligible refund or billed to the customer where applicable.

Shipping FAQ

Questions, answered.

Find answers to common questions about processing, delivery, tracking and international shipments.

When will my order ship? +
Orders are prepared after payment and order details have been confirmed. Processing time can vary depending on product availability.
Where can I find my tracking number? +
When a trackable service is used, tracking information is generally provided after the shipment has been processed by the carrier.
Are international duties and taxes included? +
No. International shipping charges do not include customs duties, import taxes, brokerage charges or similar fees imposed by the destination country unless expressly stated at checkout.
What happens if I refuse an international delivery? +
If a customer refuses delivery or causes a shipped parcel to be returned, the customer may be responsible for return shipping costs and applicable duties, taxes, customs, brokerage or other charges associated with the shipment or its return.
Can I change my shipping address after ordering? +
Contact us as soon as possible. Address changes may not be possible once an order has entered fulfillment or been handed to the carrier.
What if my package is delayed? +
Carrier delivery estimates are estimates and can be affected by weather, operational issues, customs processing and other circumstances. Please contact us if you need assistance with a delayed shipment.
Need assistance?

Questions about your shipment?

Our team is here to help with shipping questions, tracking and delivery information.

Contact Us